Climate control definitions can vary, so be sure to ask who you rent from what they call climate control. Sometimes it is strictly heated, sometimes it includes air conditioning. At Dino’s, we heat, cool and also run dehumidifiers where necessary to keep the humidity at levels that won’t promote mold growth. While we cannot guarantee the temperature or humidity level, we do our best to maintain them so your items remain in the condition in which you left them.

The non-climate control units are 24 hour access, and most climate control buildings are also accessible 24 hours a day. Fees may apply depending on hour of access. Please check with your location for more details.

Most customers over-estimate the amount of space they need. If you pack your items well, you can save space, therefore saving time and money. Use the same size boxes, label them specifically (itemized) and try to box most of your items. Items that aren’t boxed will be awkward and hard to stack.

Storing shelves or bookcases? Use them to hold those unboxed, odd-ball shaped items. Storing a dresser? Keep the clothes folded in the drawers and put the screws and bolts from the unassembled furniture in a baggy inside. Don’t forget to label the baggy!

All of our leases are month to month.

Unless you are told otherwise before your appointment, you don’t have to pay at the time of signing. Because moving can be stressful and time-consuming, we recommend you handle your payment at the time you rent. We also know moving can be expensive, so if you are on a tight budget today, your initial payment is not due for five business days.

If you need any supplies like a lock, bubble wrap, boxes, or mattress coves – which all locations will have available – that is due at the same time.

That depends on the location and the availability of the sizes you choose. But please ask!

Discounts vary by location and depend on availability. Our most commonly used discounts are military, senior citizen, student and prepay.

Even in a climate control unit dust can accumulate. Mold particles can spread through the air. Bugs and little creatures can make their way inside a building and into your unit. Mattresses and couches are expensive to replace. Spend the extra few dollars to save yourself hundreds!

Dino’s Storage Protection Plan provides tenants with coverage of up to $1,000 of damages at no additional cost. Tenants can also opt in to receive higher coverage of $2,500 or $5,000 for more valuable items. Exclusions do apply – please check with the manager for more details.

For the safety of your belongings,we require all tenants to use a disk lock to secure the storage unit. You can bring one from home or purchase one at our locations at a discounted rate. We no longer allow pad locks and appreciate your understanding.

You can set up an automatic withdrawal from your checking or savings account to recurr on a monthly basis. This can be done when signing your lease or set up online. You can also pay with your debit/credit card online from your computer or smart phone. You can send money orders and checks to PO Box 31310, Omaha, NE, 68131. Our locations no longer accept money orders, cash, debit or credit cards.

We require a written notice 10 days prior to the next rental month, not prior to your move out date. For example, if you will be moving out on November 28, you should give written notice by November 20 because that is 10 days before the next rental period. When you have vacated all your items, sweep the floor, remove your lock, let the manager know you are completely done and remind them to cancel your auto-pay if you have one set up.

If you cancel in writing within 72 hours of renting, the rent charges will be waived and you will only owe a $25.00 cancellation and administrative fee, plus any retail items purchased. If you cancel in writing after 72 hours, one month’s rent will be due. Cancellations must be in writing and not over the phone.

Dino’s Storage locations now have dumpsters on site that can be used for a fee. However, we have the right to refuse anything unreasonable placed in the dumpsters.

No. Our leases are, at minimum, monthly, not daily. Once you have paid for a month, the space is yours to use for that rental period. If you choose to vacate prior to the end of the month, you forfeit the remaining days. Partial refunds or over-payments will not be issued. If the following rental period is paid in its entirety and ten day written notice was given, a refund will be issued. You must request this refund within five days of vacating your space.